City Trave
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FAQs

Frequently Asked Questions

FAQ

ID proof is compulsory for making an online booking.

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Do amenities different for different ticket types?

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How can I change my ticket details?

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Payment is deducted but seat allocation details not received/booking not done?

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Can I change my pickup point 1hr before the bus arrival?

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If I forgot my password?

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How can I avail discounts/offers on booking?

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Do I need to attach my Photo ID Proof at the time of booking?

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Do I need to show the original Photo ID at the time of travel?

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In how many days I will receive my refund in case of ticket cancellation?

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Are there any hidden charges? (service/tax charges)

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Can change my destination point even if the confirmed ticket is received?

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When do you run offers?

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Do medical emergency travelers receive an extra discount?

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We believe in making the journey comfortable and memorable both for our customers. We strive hard to make our online bus booking service cheapest among all other booking providers in the country without compromising the quality of service while travelling with us.

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